Thank you to all of our visitors who made opening weekend a record breaker for Governors Island. And thank you to the Governors Island Alliance for the best Family Festival we have ever had. And thank you Mother Nature for bringing summer to New York so early! We were delighted that New Yorkers came out in force to enjoy hammocks, art, bikes and more.
On Governors Island, we work very hard to make sure that all our visitors are happy with their visit. We understand that this past Sunday, we fell short of reaching that goal, and we apologize. Visitors experienced long lines and some of you let us know that we could have done a better job managing lines and communicating with you.
We are committed to doing better. We have improved our line management and will now update you via Twitter all weekend long so you have up to date information about ferry lines and schedules. Be sure to follow us @Gov_Island.
Governors Island is for you. We want all New Yorkers to have a great visit here and to come back. And for that reason, if you were unable to come to the Island last weekend because of ferry lines or if your visit didn’t measure up to what you expect from us, your next ferry to the Island is on us.
Email us @ email@example.com with the number of people in your group and we will send you a coupon for a free visit. (Please note we monitor the email box Monday-Friday from 9 AM – 5 PM). You can also tweet us or email us at firstname.lastname@example.org with your feedback. If you want to reach Leslie Koch, President of the Trust, directly feel free to email her @ email@example.com.
Thank you to all of you who have made Governors Island the lively and loved place it has become. We look forward to welcoming you back soon.